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We offer a 28 day returns guarantee. If you're not completely satisfied with your goods within 28 days from purchase, we offer a full 100% money back guarantee. We only accept unused goods. The product must be returned undamaged, unused, and unaltered. If the item(s) have been used in any way they will be deemed as not accepted by us and returned.

If you would like to return any item(s) then please include your full name, order number and reason for return.

Returns Address
Dragon Detecting Returns
78 Leonard Street
SA11 3HP

When we receive your return, we will inspect the item(s) to ensure they are in their original packaging and unused. Once satisfied, we will process the refund for the full amount (minus delivery charges if applicable) to the payment method used to place the order originally. Please note that after processing, refunds can take up to 2-5 working days to appear in your balance.

If you are making a return due to an error on our behalf, or the item(s) received are incorrect or defective, then we will incur the return shipping cost. If this is the case, then please let us know by either:

Phone: 01284 586985
or by using our live chat feature.

Distance Selling Regulations do not affect your statutory rights under the sale of goods act. (1979)